Aviation training programs for pilots

Crew Resource Management

Crew Resource Management CRM
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Why the need for Crew Resource Management (CRM)?

The need for resource management training has always existed, but received only minimal attention until the early 1980’s.  A key reason was that advances in technology in many high-risk environments such as nuclear, marine, offshore etc. contributed significantly to safer operations.

The aviation industry provides the best-documented evidence of this situation.  Since the beginning of the jet age in 1959, the number of aircraft accidents and incidents attributable to technical problems has decreased to very low levels.  An important study by NASA in 1978 concluded that the balance had shifted away from technical causes to human failure - more than 60% of fatal air carrier accidents during the previous ten years were attributable to failure of the crews to adequately manage available resources, and therefore were preventable.

CRM is an active process by crew members to identify significant threats to an operation, communicate them to the Captain and to develop, communicate, and carry out a plan to avoid or mitigate each threat.  CRM studies the application of human factors knowledge to crews and their interaction, especially in high-risk or high-stress environments


CRM Training Concept

CRM training encompasses team training, interactive group discussions and debriefings, and measurement and improvement of aircrew performance.  To be most effective CRM training programs are customised to best suit the needs and culture of the organisation.  Thought Process will assist your organisation to develop a training package that is tailored to address specific operational and organisational issues surrounding the job at hand (i.e. Offshore, Military, EMS, etc.) 

For maximum effectiveness, complete organisational involvement (management and operations) is required in the CRM training program.  This involvement should become an ongoing part of the program.  A key challenge for CRM program leaders is to communicate that need to the rest of the organisation and to establish a strong commitment from top management down.


CRM Objectives

a) To enhance crew and management awareness of human factors which, could cause or exacerbate incidents, which affect the safe conduct of air operations;

b) To enhance knowledge of human factors and develop CRM skills and attitudes which when applied appropriately could extricate an aircraft operation from incipient accidents and incidents whether perpetrated by technical or human factor failings;

c) To use CRM knowledge, skills and attitudes to conduct and manage aircraft operations, and fully integrate these techniques throughout every facet of the organisation culture, so as to prevent the onset of incidents and potential accidents;

d) To use these skills to integrate commercially efficient aircraft operations with safety


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Crew Resource Management:
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S92 Helicopter Offshore Safety Video:
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